Larry Brauner

A shorter article than the past one.

Privacy and spam concerns continue to induce Facebook and Ning to make changes that hurt marketers. Facebook, for example, will end network affiliations, while Ning has already disabled the sharing of any content across participating sites.

Good-Bye Facebook Networks

Facebook members now use school, city of company network affiliations to control access to their personal content.

Since network affiliation is less relevant than it had been at the network’s conception, and since  the display of network affiliation can jeopardize members’ privacy and security, Facebook is replacing affiliation-based permissions with a friendship-based alternative.

This solution better protects Facebook members. :-)

However, it also takes away an important targeting mechanism from honest business users wishing to find people in the regions where they operate. :-(

Thanks Ning for Duplicate Messages

If you and I are friends at several Ning sites, I probably send you duplicate messages. Since I can no longer share content across sites, I send the same information from several sites, and you receive that information multiple times. I try to minimize duplication but haven’t yet eliminated it.

Ning has made it less convenient for spammers. :-)

However, if a spammer is motivated enough, you’ll now receive their spam several times instead of once. :-(

Good-News Bad-News

The good news is that social networking sites will continue their efforts to safeguard the privacy and security of members and to create an enjoyable networking experience… great when we have on our networking hats.

The bad news is that more safeguards can mean more limited access to members, and when we have on our marketing hats… not so great!

What are your thoughts on this hot topic?

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Larry Brauner
As a business community, are we obsessed with return on investment? Is our preoccupation with measuring social media ROI counterproductive?

In this article I look at social media from what might be a novel perspective. I hope to convince you that social media use need not impact the bottom line over the short term, and that our belief that it ought to is impeding our progress.

I expect to provide a few other takeaways as well.

Are Marketing and PR Merging?

I was speaking with Jeffrey Cole, the marketing PR expert behind JJC Communications LLC, an agency using both social media and traditional public relations to achieve clients’ goals. Jeff authors the blog PR 101.

I asked Jeff whether he agreed with me that marketing and public relations were converging. He said he agreed, and that he believed advertising was converging with them as well.

Can You Put a Value on Reputation?

I saw a video and article posted by Chris Boyer, creator of the Hospital Online Marketing Education site on Ning and online marketing consultant at Healthgrades. Chris was discussing social media and the importance of his four R’s:

  1. Reach
  2. Relationship
  3. Reputation
  4. Return on investment

Regarding return on investment, Chris pointed out that measuring the ROI of social media was like trying to measure the ROI of a friendship.

I agreed with Chris’ assessment of social media, but let me ask you this question: What about measuring the ROI of your reputation? Could you possibly place a value on your reputation? I say no. Your reputation is invaluable.

Public Relations

Defining PR, the Public Relations Society of America states that PR “helps an organization and its publics adapt mutually to each other.”

The PRSA definition of PR implies relationship, Chris Boyer’s 2nd R of social media. Even the term itself, public relations, suggests relationship. The key word is relations. According to the Council of Public Relations Firms, public relations also:

  • “Builds and protects reputations.” Reputation is Chris’ 3rd R.
  • “Extends reach, frequency and the message of an advertising campaign.” Reach is Chris’ 1st R.

Marketing tends to revolve around cost per acquisition and ROI.  However, public relations relies on softer metrics, and since reputation is invaluable, PR almost never requires ROI justification.

Public relations and social media are a perfect pairing according to Chris’ four R’s.

Marketing

According to the American Marketing Association, “Marketing is the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large.”

The key word in this definition is offerings. Nothing is mentioned about reputation, although communicating and exchanging seem to correspond to reach and relationship.

Given marketing’s basic orientation toward advertising offerings, an activity in conflict with social media, and that it tends to revolve around cost per acquisition and return on investment, marketing and social media might be incompatible.

There are marketing-related activities that are obvious exceptions.

Customer Relationship Management

Although customer relationship management and customer service are marketing functions, they differ from marketing conceptually.

CRM and customer service focus on relationships more than offerings and are tracked using soft metrics such as time to answer call, call length, first call resolution, sales, saves, etc.

Many attempts to interact with customers on Twitter and to broadcast limited-time offers to them have been successful.

Selling

Selling, according to Wikipedia, is “persuading someone to buy one’s product or service,” i.e., to buy one’s offerings, and relationship is certainly essential for selling success. However, the key word here is persuading.

Social networking sites such as LinkedIn can support the sales process and replace much less convenient offline meetings.

Social media prospecting, if done well, can open doors which have been closed until now. Perhaps though, the persuading part of selling will go more smoothly if taken offline.

One-to-one selling using business networking sites to make connections is working for many people.

Image Advertising

As I said above, marketing almost always requires ROI justification.

There are some marketing efforts that don’t directly increase sales. Big companies can advertise their brands like Coke and Pepsi in order to maintain parity and to create economic barriers to entry into their markets.

These marketing campaigns are brand and reputation centric, and as such the public relations function could presumably conduct the very same campaigns just as effectively.

Social Media Marketing

If social media is largely a public relations tool, then what is social media marketing or social marketing?

Social marketing is web PR as practiced by marketing people who hope (pray?) that their social media outreach will eventually spill over into sales and justify their efforts.

We as marketers find it difficult to admit to ourselves and to others that we’re engaged in PR, but we are.

Do our companies really need more PR?

Marketers have long understood the importance of listening to customers. Today social media facilitates useful dialogue with and understanding of both customers and prospects.

The Long Tail of Social Media

The Long Tail of Social MediaSocial media is an investment with a very long tail. The content we create and the relationships we build can continue to bring a return far into the future. The revenue in the ROI equation is the present value of future dividends arising from our social media investment.

Social media used wisely ought to pay off. We can’t yet say exactly how-so nor how-much-so, but we’ll never find out unless we remove the impediment to progress, our obsession with social media ROI.

I found 35 social media KPIs to help measure engagement on the web and think that you’ll like it. I’m regularly researching and bookmarking new articles for you on my new Bookmarks page.

Keep the faith.. and leave me your comment. ;-)

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Larry BraunerI am about to discuss targeting and connecting as they apply to Facebook, Twitter, LinkedIn and Ning networks, the most popular social networking sites for business networking.

I could have broken the material into four separate blog posts, but decided instead to deliver it to you as four articles wrapped up into one long one.

For simplicity, I am assuming that your target market uses each of the sites. Since that may not be true in your case, feel free to adapt these business networking techniques to all other social networking sites as needed.

Facebook

Targeting and connecting on Facebook are pretty straightforward with one caveat. You are limited to 5,000 connections on Facebook, so you can’t afford to cast too wide a net. Be fussy about whom you connect with and remove from your friends anybody who spams you.

To identify people in your target market, search for groups and Facebook networked blogs that would likely interest them. Join the groups and follow the blogs yourself. Then browse the members of those groups and followers of those blogs to find potential connections.

I believe that blog followers as a whole are more active on Facebook than mere group members. However, consider selecting only members with some minimum number of friends such as 100 to weed out people who don’t really engage with the site.

If you’re not sure which groups and blogs to select, try connecting with others in your niche. You’ll be able to see which groups they lead or belong to and which blogs they publish or follow. You can also examine their Facebook walls to find additional potential connections.

Connecting isn’t difficult. When you invite another member, include a short note such as, “You and I are both members of the Social Networking Haters group.”

Please, promise me that you won’t write anything nerdy like, “I’m looking to connect with like minded people.” Don’t use a line like that with anybody anywhere ever. I mean it.

Twitter

The Twitter learning curve is steep. If you’re not well versed with Twitter, try the advice and resources in my Twitter articles. I’m going to assume that you pretty much know what you’re doing.

Since Twitter is bloated with spammers’ phony profiles, targeting on Twitter is difficult and getting more difficult all the time. It’s going to be a messy job, so be prepared. Don’t say that I didn’t warn you.

Do not connect with anybody who has:

  • no profile information or inappropriate profile information
  • no picture, avatar or business logo
  • a lopsided relationship between following and followers
  • almost no tweets or spammy looking tweets

Do follow back anybody else who follows you. Unfollow anybody who spams you.

To identify Twitter members in your target market, start your search by using Find People to look for other people in your niche. Avoid the biggies, since they are magnets for spam, and a large percentage of their followers are spammers.

Look for the ones who have a few hundred to a few thousand followers.

Follow them and follow their followers — unless of course a particular follower looks suspicious based on the criteria I just listed above. A portion of their followers will hopefully belong to your target market.

Unfollow the people who don’t follow back after a few days and repeat the process.

Consider using a tool to manage your account.

LinkedIn

On LinkedIn, targeting is fairly straightforward, but connecting can be a challenge.

If you’re a job hunter or a headhunter in the recruiting industry, you should probably connect with as many people as you can. Since the limit is reportedly 30,000, you can afford to cast a very wide net.

In any case you should accept all invitations. Remove any connection who who spams you:

  1. Click on “Connections” which is on the left side bar.
  2. Click on “Remove Connections” which is currently near the upper right corner
  3. Then follow the instructions.

The main difficulty with LinkedIn is that if you invite someone who then indicates that they don’t know you, you get a strike against you. If this happens often, LinkedIn restricts your inviting privileges.

People who are open to invitations and implicitly agree not to indicate that they don’t know you are call LinkedIn Open Networkers, abbreviated LION.

There are at least two groups for LinkedIn Open Networkers:

You can join and browse these groups to find people to link to. They of course have an option to accept you or to archive you, i.e. ignore you. Usually they accept.

If you are not a job hunter or headhunter, you’re probably better off targeting than trying to connect to thousands of people. That’s your judgment call.

You can do both, just as I do. But I admit that I started as a job hunter years ago and built a large base at that time. If I were starting today, I think I would stick to targeting.

To make the best connections, join the groups that people in your target market would join, and participate in the groups’ discussions. You’ll naturally make connections and get some traffic to your blog or website along the way.

Ning Network

Targeting on Ning is a little tricky. Cast a wide net on Ning, since I’m not aware of any upper limit on the number of Ning friends.

Here are the challenges that you face when adding Ning friends:

  • You can only have 100 outstanding friend requests. You’ll have to dis-invite people who don’t respond. Do this from the “Friends” tab of your Ning dashboard at Ning.com.
  • Most of the people you invite won’t respond. Either they don’t know how or they’ve already abandoned the site.

You improve your results by posting a friendly, non-spammy and non-nerdy comment to their profile at the time you invite them.

You also improve your results by inviting people who have recently joined the site, the ones at the beginning of the member list, or people who are obviously engaging with the site.

Find people in your target market by joining Ning networks and groups that are likely to attract these people. Invite a hundred people, and wait a day. Some will accept, so you can invite more.

When you get stuck, trim your invite list starting from the end. While this can be a slow process, it has worked for me and for others.

Be careful not to spam your friends. Don’t invite them directly to join new Ning sites.

The best way to communicate with your Ning friends is to write informative blog posts on a Ning site about something that would interest people in your target audience. Then use the share feature on Ning to let them know about your post.

Read Introduction to Using Ning Sites and other Ning articles.

Now It’s Your Turn

I don’t have a monopoly on online business networking techniques. Why not share some of your own targeting and connecting ideas?

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Larry Brauner
The rapid growth of Facebook and Twitter has created lots of excitement.

Alexa ranks the world’s most popular websites. Facebook, MySpace, Twitter, LinkedIn and Ning are ranked 4th, 11th, 25th, 89th and 154th among all websites in the world, respectively.

Facebook, Twitter, LinkedIn, and the Ning family of social networking sites are the most popular social networks with wide business appeal. From a business point of view, MySpace has become primarily a niche site for the music industry.

I have taken the time to position my self on Facebook, Twitter, LinkedIn, and Ning, with approximately 1K, 33K, 3K and 2K connections on each network respectively, consistent with my online social networking strategy.

Each social networking site is different. Choose the sites you will use according to your business objectives and personal style. Don’t base your decision solely upon site popularity. There are features of each social networking site that differentiate the site and contribute to its popularity.

Facebook

It’s important that you realize the full scope of Facebook’s plans. Take ten minutes now to read the Great Wall of Facebook: The Social Network’s Plan to Dominate the Internet — and Keep Google Out.

This article has several important implications:

  • If Facebook succeeds, even partially, our influence and the content we post on Facebook will affect Facebook search results. In other words, we can to some extent impact the outcome of Facebook searches.
  • Facebook will evolve to compete both with Google and with other social networking sites. Facebook will implement powerful new features that enhance our networking experience.
  • To profit from an evolving Facebook, we must master Facebook now and start building our influence on the site.

I like the realness of Facebook. Most members use their actual names, provide factual information about themselves, and share interesting pictures, videos, and other content.

I also like the ease with which I can contact my Facebook friends with a private message or a comment on their wall.

I use a Facebook application that conveniently merges my Twitter updates with my Facebook feed, updating my Facebook status. I post in one place and it appears in both. When a Facebook friend comments on my status, I comment back, others join in, and a discussion ensues.

We’ve been discussing spam a lot lately. There’s a 5,000 friend limit on Facebook, so friend slots are precious. If a “friend” spams me, I remove him or her, unless of course it’s somebody I know from outside Facebook, in which case he or she gets an earful about spamming.

Twitter

Some people believe that Twitter is merely a fad. Not I. However, I’m not as confident in the future of Twitter as I am in the future of Facebook or LinkedIn.

For now, Twitter is growing, and it’s very useful if it’s used properly. I have created more traffic using Twitter than with all my other social networking sites and social media sites combined.

The ability to connect with and reach large groups of people makes Twitter attractive from a marketing perspective. I use a simple yet powerful tool that helps me connect with people and manage my profiles and those of my clients.

If you can reach your target market on Twitter and keep their interest, you will benefit enormously. For some niches, it’s not possible to identify your target market directly on Twitter, so you must build your Twitter following using outside referrals to your Twitter profile.

LinkedIn

LinkedIn is a great business-only social networking site that is under new management.

LinkedIn’s potential lies in it’s many diverse and successful groups and their ongoing discussions. What better way to network than to participate in the discussions of groups that attract the types of people you want to meet?

You can also build up a very large network on LinkedIn which will enable you to communicate directly with the people you want without having to get past the usual gatekeepers. Members will also be able to search for and find you.

Ning

I have written much about Ning and Twitter as well. I recently discussed Ning in my article, Introduction to Using Ning Sites. Ning let’s anybody set up their own social networking site for free.

Many of the Ning sites appeal to narrow niches, but others are more general. Two of my many favorite Ning sites are my own site, Beyond Business Coaching, and Chris Patterson’s, inSocialMedia.com.

I appreciate most a feature that is very controversial, the ability to share content with all Ning friends across all networks simultaneously. I can write a blog post and share it easily with thousands of friends. Unfortunately this feature is too often abused.

Keep in mind that while these are the most popular social networking sites for business, popularity isn’t everything. Less popular sites may offer you precisely the audience or the features you want.

See also my list of social networking sites article from 2008.

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Larry Brauner

I’ve written about the problem of spam both offline and online at social networking sites in How Do You Like Your SPAM? and Why Do People SPAM?

With this article, I’m delivering on the promise I made last week to discuss marketing channels you can use to promote yourself or your business — without ever resorting to spam.

Legitimate promotion alternatives fall primarily into these basic categories:

  1. Advertising - Expect to pay — unless you prefer getting marginal results, running around town, lurking in parking lots and posing for security cameras, all while schlepping around stacks of flyers and carefully avoiding people you know. Online, free advertising attracts people without money and spammers, although you may get good results with Craigslist. Offline advertising includes newspapers, magazines, direct mail, radio, television, offline directory listings and billboards. Online advertising includes Pay Per Click, e-zines and online directory listings. I do not recommend using banner ads. Advertising ROI will depend on the net lifetime value of each acquisition or conversion and the cost of each acquisition.
  2. Press Releases - If your business is newsworthy, or if you can create a newsworthy event, then you may be able to get some free exposure. Your press release needs to be well written in a suitable format and distributed either offline, online or both.
  3. Speaking and Contributing Articles - It is an accepted practice to establish your reputation and generate leads by speaking at meetings or contributing articles to journals. Don’t expect to get paid anything until you become a recognized expert in your field.
  4. Strategic Alliances and Joint Ventures - A business or list owner promotes your offer to his or her clients or e-mail list based on an agreement through which you both stand to gain. It’s not uncommon to give a joint venture partner all the profit from an initial product offering in exchange for helping you to add new contacts to your list.
  5. E-Mailing Your List - You can send relevant commercial messages to subscribers who previously opted into your database. Try to avoid using purchased lists. If you must, be sure you know with certainty that the subscribers agreed to receive offers from third parties. Be genuinely helpful and careful not to abuse your list.
  6. Search Engine Optimization - You’ll need a web site, and unless you’re an SEO maven, you’ll have to pay for SEO services. There’s more to doing effective search engine optimization than most people realize. However, SEO will be worth the trouble if it gets you ranked high up in the free organic search engine results that most searchers look at and care about.
  7. Social Media - Social marketing is similar in philosophy to speaking and article contribution mentioned above. You share online videos and articles to educate, inform and entertain people, and to build a relationship with them. If they want your product or service, they’ll be inclined to buy it from you, since they know you, and you’ve earned their respect. Your blog on a social networking site, a blogging community such as Blogger.com, or you own hosting, are good places to share your content. For ideal results, create and post new original content on a regular basis. If your content is geared toward your target market, then you’ll attract qualified customers to you and your site.
  8. Business and Social Networking - Networking is meeting new people and developing relationships with them. You can network at your local Small Business Association, Chamber of Commerce or BNI. I can go to Network Plus, a group in my area founded by Ted Fattoross. Online social networking is more convenient. You network from your computer at any of thousands of social networking sites. My favorites are Ning and Facebook. You build relationships by asking questions and getting to know people. Keep in mind that spamming doesn’t work at all, and exchanging business cards is no more than a cordial first step in starting a relationship.

I like the web marketing channels: my e-mail list, search engine optimization, social marketing and business networking. I coordinate them to benefit from the synergies between them.

Now it’s your turn.

Which methods do you use? Which ones are you hoping to use in the future? What challenges do you foresee?

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Larry Brauner

Yet Another Ning Site?

In Ning Social Networking Sites Update I wrote about recent changes on Ning social sites and how to cope with them. One suggestion I made was that you could “start your own Ning social network“.

I knew that sooner or later I would build my own Ning social networking site. After all, the ability for anybody to create their own social networking sites is the most noteworthy feature of Ning.

I had already laid the groundwork to launch my own social network. I had many contacts who were involved in social networking whom I could invite to join. I had also received much encouragement from other site owners.

So on Wednesday, October 29, I set up my new site, and as of this writing there are 86 members from 11 countries.

Critical Thinking Outside the Box

My new Ning social network, Critical Thinking Outside the Box, “Larry Brauner’s Business and Social Network for Thinking People”, is intended as a companion site to my Online Social Networking blog.

It’s a networking site where you and I can brand ourselves. The site is of course strongly branded to me. The best way to brand yourself there is for you to start and participate in discussions on the forum.

If you participate and also bring a bunch of new members, I’ll feature you on the site.

You’re Officially Invited

Please join on Critical Thinking Outside the Box, add me as a friend, and leave a comment on my profile mentioning that you came through my blog.

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Larry Brauner

Coping with Recent Ning Site Changes

The Online Social Networking world will never stand still. You can count on that. Social networking sites and the culture surrounding them will always be in a state of flux.

When I wrote Ning Social Networking Sites, I anticipated that before long Ning would add features enabling business networking sites to protect members’ privacy and reduce spam.

Now that these changes are a reality, you as a Ning user may need to adjust.

New Privacy Feature

A new optional Ning feature permits individual sites to hide their members’ affiliations with other Ning sites.

You can still manage your friends on each site. In fact, it is now much simpler to do so than before. However you can no longer manage your friends across Ning sites, nor can you view the other Ning sites to which your friends belong.

Unfortunately I do not have a work around for this. It looks like Ning has plugged the holes, but if I find something, I’ll let you know.

If you want to see all the Ning sites to which you belong, that you can do. Log on to Ning and click on “My Social Networks”.

New Anti-Spam Feature

Another new Ning feature permits individual sites to limit bulk mailing to friends. You can mail to 100 of your friends at a time. If you have many more than 100 friends, this mailing restriction will be somewhat of a nuisance.

You have several options:

  • Live with the restriction, as annoying as that might be.
  • Participate at sites that have not implemented this restriction — if you can find any. Ning may have plugged this hole too. You can invite friends from one Ning site to join you at another Ning site using the “Invite Your Ning Friends” option.
  • Start your own Ning social network. As the site administrator will be able to mail all of your members.

A strategy worth considering is joining many Ning sites and limiting yourself to 100 friends on each. When you exceed the 100 limit, prune away inactive friends and refine your targeting too as you go.

Is Ning Shooting Itself in the Foot?

You must have the ability to mail all your friends if your online social networking strategy is similar to My Online Social Networking Strategy.

I hope Ning isn’t shooting itself in the foot by eliminating group mailing and other features that are useful for serious business networking.

Like MySpace, Ning may learn the hard way that business networkers are a very fickle crowd.

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Larry BraunerNearly every day I hear from people who want to know how to start a blog or how to have a more successful blog.

I admit that I’m still learning myself, but I’ve made great progress in the nine months since I started blogging.

This past month alone my Online Social Networking blog received 5,202 visits including 1,993 visits from search engines.

My Google PageRank is up to 3, and my Alexa traffic rank is 181,032. These stats put my blog in the top 1% of all websites.

What are the critical success factors contributing to my rapid progress?

My Personal Blog Philosophy

There are ten success strategies that shape my blog philosophy.

  1. Blogging Mindset - Writing and publishing a successful blog is a major project that requires very big commitment. Blogging requires that you move forward at all times. So often people start blogging and give up. They didn’t have the blogging mindset, and they weren’t willing to do what successful bloggers do.
  2. Research and Planning - Before I wrote one word on my blog, before I decided what to call my blog, before I purchased a domain name for my blog, I did plenty of research. Where should my blog be hosted? What platform should it run on? What will I write about, and which keywords will I optimize for? These questions and more were addressed up front and their answers formed my initial plan of action.
  3. Bias for Action - Getting started and keeping your momentum going is essential if you want to have a successful blog. While adequate preparation is important, a time comes when you must “draw a line in the sand”, stop preparing and begin writing. Your ongoing research and writing need to become routine. Don’t worry if your articles aren’t perfect. You can edit your posts after publishing them, and it could even help with the search engines to do so.
  4. Experimentation and Tracking - Every blogging enterprise is different, and you’ll need to find the mix of strategies and tactics that are right for your blog. If you install Google Analytics, you’ll be able to track your blog’s traffic. You’ll know what is working and what’s not. Materminding with friends and mentors is another way to gain valuable insights.
  5. Correction as Needed - When you discover something that’s not working, you’ll look to refine it or replace it. Ongoing tracking will provide you with the feedback you need to make the necessary correction in your direction to stay on course.
  6. High Quality Content - Quality content to me means writing with both the reader and the search engines in mind. It means writing well, revising the text many times, proofreading, etc. It also means choosing topics that will make readers want to return to your blog. Please don’t write long run-on paragraphs. Make it easy for your reader to go through your article on the screen without having to print it out… Because they won’t. And one more thing, until you have tons of visitors reading your blog every day, don’t even consider cluttering it up with cheesy ads.
  7. Online Social Networking - The best way to find readers and subscribers for your blog is at social networking sites. For this purpose you can use most business networking sites or networking sites that cater to bloggers such as Entrecard and MyBlogLog. I happen to prefer Twitter and the Ning family of social networking sites. Carefully inviting site members to visit your blog is a nice way to reach out to them — not at all spammy. Make it easy for your readers to subscribe. My readers have two ways to opt in RSS Feed and autoresponder.
  8. Search Engine Optimization - Treat every blog post as a website that will one day stand on its own, because it will. It will eventually works it’s way down and off your blog’s cover page. Use keyword research to find the best words and phrases to use in your articles. Make sure that your main search terms are neither too general nor too competitive to earn you good placement in the search engines. Don’t limit yourself to using only your primary keywords in your text. Using all relevant search terms, even the ones that are hard to compete for, will turn you article into a search engine magnet.
  9. Social Bookmarking - Using social media sites such as Digg and del.icio.us to anchor and promote your blog posts is very important. Social Marker will help you find more bookmarking sites and facilitate the bookmarking process. Be sure to familiarize yourself with the terms of service of each of the social media sites you use, so that you don’t get banned. Bookmark articles using their individual URL, not your blog’s URL, since each article is its own website, not just a part of the blog.
  10. Patience and Time - Over time your traffic will increase, so will your credibility, and you’ll gain subscribers. Don’t expect much before three months, and give yourself a full year to become a blogging superstar.

For more articles on blogging, blog marketing and SEO see Blog Marketing and SEO Training.

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Larry BraunerEven people who don’t go online and don’t understand social networking have heard of MySpace or Facebook, names that might conjure up fears of predators or identity theft.

However, that’s not my point.

My point is that MySpace and Facebook are so much talked about that they have pretty much become household names, and serious business networkers have or ought to have a presence at MySpace, Facebook and Linked In — and at other major social networking sites.

Many of the important online networking sites are listed for your convenience:

There are also industry specific sites. For example if your business is real estate related, consider joining ActiveRain Real Estate Network and Wanna Network, if you don’t already belong.

To find business networking sites specific to any industry, try plugging the industry name and the words “networking sites” into your favorite search engine.

But wait, the story doesn’t end here.

Smaller and newer business networking sites also deserve to be included in your online portfolio. After all, less can be more.

When Diane Hochman Zigs, I Zag

My Private ClassroomDiane Hochman, the founder and director of My Private Classroom for Marketers, often instructs, “Don’t Follow the Flock”. When others are zigging, you zag.

Diane is a Web 2.0 social media rock star. Many people follow her every move. They go where she goes. They do what she does. They zig when she zigs, and they zag when she zags.

People like Diane Hochman and Mike Dillard have their own flocks. Since I don’t want to follow the flock, nor live in somebody’s shadow, when Diane and Mike zig, I zag.

When they’re hanging at Facebook and Twitter, I’m chillin’ at one of the newer smaller sites such as Sta.rtUp.biz, a site that caters to small business entrepreneurs, or Natural Networkers, a social networking site for proponents of attraction marketing.

I might also be list building at Direct Matches or schmoozing at Yuwie, since they are not.

I think you get the general idea. It fits in with my online social networking strategy and my personal branding strategy. It’s common sense. I have plenty of room to maneuver.

You too might be best off charting a different course than your competition or industry leaders.

Choosing Business Networking Sites

There are many possible criteria for choosing business sites. However, at the end of the day it’s largely a matter of trial and error.

Nevertheless, let me share a few of my considerations with you. Perhaps I’ll share more in a future blog post.

Some social networking sites are funded by membership fees, some by advertising, and some by a combination of the two. I mainly prefer advertising supported sites. I’m not typically reaching out to a very elite crowd.

I do admit, I was a paid Executive Member at Direct Matches for three years. I highly valued the package of services they provided, and I appreciated Bill Weber’s personal touch. You can join Direct Matches for free.

I don’t pay to use any social networking sites at the present time. All the networking sites I use are either ad supported or offer free memberships that I find suitable.

Some networking sites make it easier to connect than others. I like to reach out to a large audience and prefer sites that make it easy for me to do that.

I like to be able to browse and add friends or contacts by demographic characteristics or by geographic location. When sites offer that option, it’s great. When they don’t, I look to a site’s groups or clubs to find people in my target market.

I recommend that you explore Ning social networking sites. While they do not support demographic browsing, but they are nevetheless very useful for business networking.

Short Lived Networking Feature

Some new social networking sites let me send mail to all my contacts or to all members of groups to which I belong. I love this capability and use it effectively without abusing or spamming.

I like to let lots of people know about my new blog posts. If I didn’t have a blog, I’d send links to useful information and thereby build my relationship with fellow members.

Unfortunately, as a networking site grows, spammers inevitably move in and ruin it for everybody. It’s impossible to keep a step ahead of them, so all sites eventually limit or eliminate this wonderful feature.

Don’t Let Spammers Ruin Your Day

I don’t like spammers and wish they’d stick with safelists or classified ads, but I don’t let them ruin my day, nor do I let them dissuade me from using any particular social networking site.

If I can cope with tailgaters and drivers who cut me off on the highway, I can surely cope with spammers.

Did you enjoy this article? Subscribe to my RSS feed or by e-mail. Also, visit my About, Services, Media Buzz and Connect pages to learn about me and my social media and web marketing services.

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Larry Brauner

How I Use Social Networking Sites

I wouldn’t start a blog called Online Social Networking if I didn’t like social networking sites.

Let’s look at some of the ways that I use social networking sites to meet my business networking objectives.

Casting a Wide Net

I join a wide range of social networking sites. I know that even if I will not be active at a particular social site, the profile I set up there will add to my online presence. So if I like the site, I’ll become part of the community. If I don’t, there’s no harm. My profile will remain there as long as the site continues to operate.

When you Google me, you’ll find page after page of results that are me. What happens when people Google you?

Joining a bunch of social networking sites should jump start your web presence. It’ll give you some Google juice. Why not join some of my favorite social networking sites featured on my blog’s sidebar? As a plus, in most cases we’ll automatically be connected as “friends”.

Building Large Targeted Lists

When I like a social networking site, I settle in and become part of the community.

A winning strategy on nearly all social networking sites is to build a large targeted list of friends or contacts, generally the larger the better. Thousands are better than hundreds.

For some sites such as MySpace, Facebook and Yuwie there are friend adders, but I don’t like to use them. I prefer the personal touch, and I don’t want to risk losing my profile for suspected spamming. I spend a modest amount of time each day requesting new friends on each of my favorite social networking sites.

There are two ways that I target my requests.

On sites that allow profile browsing by specific demographics such as age, gender, geographic location, marital status, and parental status, I browse to find people to add.

On sites that have groups or clubs I browse the groups that are likely to attract the people I’m looking for.

I tend to accept nearly all add requests from others. I reject blatant spammers, men masquerading as women in order to attract favorable attention, and crazies.

Networking and Attraction Marketing

Social networking sites are meant for online social networking and not for advertising or spamming. They’re a great place to get to know people. You get to know people by asking them questions.

Please visit or revisit my earlier post, Social Networking vs. Advertising, for a full explanation of this absolutely crucial concept.

Social networking sites are also great from attraction marketing. Be the type of person you want to attract, and that person will be attracted to you.

Videos of you presenting useful information or explaining an important idea, not making a sales pitch, can showcase you as the knowledgeable leader you are.

Blogging is a big part of my branding strategy, so when I network online, I invite people to visit my blog, read, comment and register or subscribe. And many do.

I invite people I like on one social networking site to connect with me on another site. I don’t want to lose track of them if the first site closes down or if one of us happens to have his or her profile deleted. And yes, many do… connect that is.

At Direct Matches, I invite people to visit my profile page where I have a subscription form, and people can sign up for my training newsletter. And again, many do.

Every time people go along with my request, they’re opting in another time to our relationship. It’s sort of like dating.

Branding Yourself

Social networking sites, video sites and blogs are great for personal branding. In fact, your whole online presence can serve as a branding mechanism.

Craft your personal branding strategy and develop a web presence that is consistent with your strategy.

Being Consistent and Following Through

Possibly the most important online social networking strategy is to be consistent and follow through, not to expect instant results.

First you need to build your list, and then you need to gain credibility with the people on it.

When I’ve tried to push things, people sensed it. When I’ve been patient, people have often come to me, and what could be better than that?

Did you enjoy this article? Subscribe to my RSS feed or by e-mail. Also, visit my About, Services, Media Buzz and Connect pages to learn about me and my social media and web marketing services.

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Larry BraunerBusiness Week in their June 2, 2008 cover story, Beyond Blogs, confessed that three years earlier when they wrote, Blogs Will Change Your Business, they completely missed the larger Web 2.0 social media trend that was emerging.

Business Networking Sites

While blogs have indeed transformed business, politics and publishing, online social networking at social networking sites such as MySpace, Facebook, and Linked In have impacted an even greater cross-section of businesses and people.

Many businesses have created their own in-house social networking sites to encourage and support staff collaboration.

Social Media Sites

YouTube, a site where regular people post their videos, has challenged the dominance of television in the entertainment and news industries.

Wikipedia, an encyclopedia developed and maintained by users, and wikis in general, have revolutionized the way people work together and share information.

Twitter, a micro-blogging site, lets people and businesses communicate in 140-character chunks called “tweets”.

Read the full article to better understand social media’s impact on marketing, management and collaboration in business today.

Time’s 2006 Person of the Year

One footnote: Time Magazine in their December 2006 cover story, Time’s Person of the Year: You, communicates the full impact and significance of our collective online collaboration called Web 2.0.

Did you enjoy this article? Subscribe to my RSS feed or by e-mail. Also, visit my About, Services, Media Buzz and Connect pages to learn about me and my social media and web marketing services.

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Larry Brauner

I cannot be everything to everybody.

I know I can’t.

I realized that a long time ago. I’ve learned to choose who I want to be to the people who matter most to me.

Business Analysis Example

I’m a business analyst. There are lots of business analysts in the world, but how many of them specialize in marketing and customer analysis like I do? Very few indeed.

And how many rely as heavily on intuition and instinct as I do? Even fewer.

Looking for somebody to do your P&L analyses? Not me. Go talk to a finance type. There are tons of them with MBA degrees waiting to hear from you.

Want to assess a takeover target? Again, not me. Go find somebody who’s into merger and acquisitions to help.

Need to track your marketing or determine how much your customers are worth? Now that is me. Give me a call, and I’ll talk your head off for hours about customer acquisition and customer retention, because that’s definitely my thing.

Network Marketing Example

I admit it. I’m also a network marketer.

I have lots of expertise in online social networking at social networking sites, blog marketing and search engine optimization. I was networking online way before it was cool, and I’m continuously sharpening my blogging and SEO skills.

Do I know the three foot rule? Of course I do, but so does everybody else in the network marketing business.

Can I make a list of family, friends and acquaintances? You bet I can — I’ve done it more than once — but is there one successful networker who can’t?

On the other hand, how many network marketers are Internet savvy? How many of them prospect and network online and enjoy it as I do?

Breaking Away from the Pack

I like to learn from teachers such as Diane Hochman and Mike Dillard, because they too have broken away from the pack. As Diane often says, “When people are zigging, you have to zag.” She’s a lady I want to get to know much better. That’s a big reason why I joined My Private Classroom.

By the way, if you would like to develop strong social networking, social marketing and personal branding skills, read My Private Classroom Opens to Public.

Blogging Example

A reader recently complained that my articles were neither timely nor did they provide information she couldn’t have found elsewhere online.

I basically told her that intelligent and thought-provoking were more important to me than timely. Here too I’ve chosen a focus that works for me.

My Personal Brand Management Approach

The point of this post is that I’ve narrowed my focus, so that I could escape the crowds and stand out more readily. I’ve defined my market, so that I can dominate it.

I prefer to be a leader in my carefully selected fields rather than an also-ran in larger more broadly defined competitive categories.

Avis might have been #2 in the car rental industry, but when they said, “we try harder”, they re-positioned themselves as #1 in car rental customer service.

Redefine Your Market

Do you sell mortgages? Travel? Nutritional products?

Here’s some food for thought. How can you position yourself so that people will see you and think of you as a leader in your market and remember you when they are ready to buy?

Did you enjoy this article? Subscribe to my RSS feed or by e-mail. Also, visit my About, Services, Media Buzz and Connect pages to learn about me and my social media and web marketing services.

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