Larry BraunerMembers of my two new business networking sites have started to implement their personal business networking strategies on each site. As a member of both, it’s fascinating to watch each site begin to develop a distinctive identity.

NY Business Networking is regional in scope and therefore conducive to promoting offline events and arranging face-to-face meetings in the NYC Tri-State Area.

Small Business Networking doesn’t have a geographical orientation and consequently seems better suited to blogging, on-site special interest groups and web-based instruction. I’m offering a free step-by-step social media training on this site, and you are welcome to enroll.

Come sign up for either or both of my new business networking sites and join me at the grand opening party.

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Larry BraunerThis is my final online event of the summer. I’m kicking my new business networking site with some fresh ideas, and you’re invited to the party.

While I encourage you to join one my new site, you’ll also have to be a member of Facebook to participate in all the festivities.

Here are six steps to follow (please read carefully):

  1. Start by joining Small Business Networking. If you can’t sign up, have a look at Ning Sign-Up Glitch Frustrates Users.
  2. Fill in your profile completely, including My Current Networking Objectives, which you’ll use when you introduce yourself at the event. Add a profile picture, avatar or logo. Picture are best, since people like to network with real people with real faces.
  3. Go to my Facebook business pagenot my profile page.
  4. Share the link to your new business profile. (If you join both sites, share one link one day and the other another day.) Include your current networking objectives in the comment area by pasting that information from your new business profile. (Enclose it in quotes if you like.) Press the share button, and your update will appear on my page.
  5. Now share that with your Facebook friends. Click on the share link, and write in the comment area why you joined a new site and ask your friends to connect with you there.
  6. Go back to my Facebook business page and visit with the other people who’ve posted there. You may want to add some of them as Facebook friends and friends on the new business site.

New Business Networking Sites Grand Opening Party Watch for an announcement on Thursday about the party’s grand finale.

If any of my instructions don’t make complete sense, I accept full responsibility. Sometimes (often?) I’m a bit too complicated. :(

We can resolve any questions in the comment area of this blog post. See you at the party. Be there or be… :-P

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Larry BraunerMy new free open business networking site, containing both offline-online and educational components, has opened using the Ning social and business networking platform. This networking site serves entrepreneurs and small businesses worldwide.

Business NetworkingA unique aspect of this business site is that they’ll help connect offline networking groups, facilitating communication among group members and attracting new group members online.

You do not need a business to join.

Business Networking Site

This is the new business networking site with its .Co domain name. Click on the links to join:

Small Business Networking - http://www.SmallBusinessNetwork.Co

Group owners will be site ambassadors and promote their groups and hopefully conduct business with complete transparency and integrity.

You too can help spread the word about these new business networking sites, if you like. ;-)

Most Popular Social and Business Networking Sites

Also, I’m now frequently updating my blog post on the Most Popular Social and Business Networking Sites that has already been accessed more than 8,000 times since July 2009. If you have any suggestions for that article, please comment there.

If you own a social or business networking site and would like to sponsor that blog post, you can contact me directly.

I recommend that you subscribe to Online Social Networking and “Like” me on Facebook, so that we can stay connected. Comments are welcome, as well. :-)

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Larry BraunerI just launched my second promote your self/cause social and business networking event on Facebook which will run until Monday, August 2. My January Facebook fan page event went viral and drew hundreds of participants. Many of them made valuable new connections.

How the Event Works

Facebook
This social and business networking Facebook event is fairly simple. Here’s how I envision the event working:

  1. Registration - You go to the Facebook event page where you RSVP that you’re attending.
  2. Go to the Event - Then you go to my Facebook business page where the event is taking place. Note that the event is not taking place on the event page wall.
  3. Join My Facebook Business Page - If you’re already a member of my Facebook page, fine. If not, click “Like” to join.
  4. Post on My Facebook Business Page Wall - Write something informative about yourself, and if you like, attach a relevant link. You may post one time every day, but try not to write the same thing each day that you post. Don’t post religious, adult or highly controversial content.
  5. Check Out the Posts of Others - Find posts that resonate with you. Make sure you scroll down and click on “older posts” to view any posts that have rolled off the page.
  6. Leave a Good Comment - Usually, sharing a positive opinion and asking a question help to get a conversation going. If a conversation is already in progress, you can join that conversation. Always be kind and courteous, even when you disagree.
  7. Follow Up - When you receive a comment, always reply or follow up in some other way like sending a private message, requesting to be friends or doing something you said you’d do. Effective follow-up is an essential part of both social and business networking, online or offline, and it’s where most wanna-be networking mavens fall short.
  8. Promote the Event - Your help promoting our event will help make it more successful. The best ways to promote it are: sharing this blog post wherever you can and using the “+ Select Friends Button” on the event page to invite your Facebook friends. On Twitter, please use hashtag #11dayparty or click here for a pre-formatted tweet.
  9. Concerns or Complaints - Contact me privately with any concerns or complaints using one of the methods in my connect page.
  10. Stay Connected - If you aren’t subscribed to this blog, you can subscribe by email or via RSS feed.

Promote Yourself Here in a Comment

You may also promote your self/cause in a comment on this article and get a good dofollow link back to your website or blog site. However, I do have a few guidelines for you to follow:

  • Rules #4 and #6 from the list above apply here, as well.
  • Use your real name in the name box.
  • Place your link in the link box, not in the body of your comment.
  • Use at least one of the following words in your comment: business, networking, Facebook, event and page. It will help with SEO. Try to be natural and not force it.
  • I reserve the right to edit or remove any comments, as always.

Now that all the formalities are out of the way, it’s time for the social and business networking on Facebook to begin. Let’s have fun and get to know each other. :-D

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Larry BraunerI asserted in Social and Business Networking Evolving that the integration of offline and online social and business networking, along with mobile technology, will dominate the social space for years to come.

Since business networking sites first appeared back in 2003, offline and online business networking have remained dichotomous. Generally, we’ve networked either offline or online. Business networking participants who wisely bridged the offline-online networking gap were in the small minority. However, all that is changing.

Those people doing their business networking online have been learning the importance of connecting offline for building trusting relationships. At the same time, people doing their business networking offline have been looking online for ways to nurture relationships once a business event or meeting is over.

Still a Long Way to Go

Nevertheless, although we’re headed in the right direction, we’re a long way from from overcoming skepticism and from seamlessly joining offline and online business networking.

If you and I meet online, we can communicate by phone or by Skype. This type of offline contact can greatly improve the quality of our interaction. Then, if we’re not too separated by distance, we can meet face-to-face. We can also stay in touch online. This is the approach I take.

However, if you and I meet offline, we might never connect online. Neither LinkedIn, Facebook nor any other social or business networking site is open enough or prevalent enough for us to easily follow up after an offline business networking event or meeting. One or both of us might never even go online nor see the merit in keeping in touch online except for the use of email.

I’m confident we’ll gradually close existing business networking technology and credibility gaps. While we’re waiting, why not subscribe to my blog and leave me a comment? ;-)

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Larry BraunerBusiness social networking flourished in ancient times. Anything you might have called technology had to have been very primitive. The now quaint Rolodex wasn’t invented until 1956.

With the invention of personal computers in the seventies,  people began storing contact information electronically using increasingly sophisticated software programs, such as Act!

Online Networking Emerges

Online social and business networking as we know it emerged in March 2003 when Friendster went live. I became a member of Ryze, my first business networking site, in November of that year. At age 51, I had become an early adopter of online social and business networking.

During the past seven years, countless social and business networking sites have appeared. In November ‘07, I started Online Social Networking in order to blog about effective use of these networking sites, which had already become part of the newer larger social media space.

Social and business networking sites are here to stay. The largest of the networking sites, Facebook, already boasts about half a billion users.

Social and Business Networking Changing

Business NetworkingAlthough all savvy online networkers strive to take their online relationships offline, off- and online networking integration has recently become a major phenomenon with location- based social media, such as Foursquare, and offline networking sites, such as Meetup, gaining every day in popularity.

I predict that mobile technology and mixed off- and online networking will dominate the social space for years to come and enrich it in exciting ways.

I’m creating my own niche at the intersection of off- and online business networking, and I hope to be able to tell you about it soon.

If you’re new, please subscribe. Comments are welcome. ;-)

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Larry Brauner

A shorter article than the past one.

Privacy and spam concerns continue to induce Facebook and Ning to make changes that hurt marketers. Facebook, for example, will end network affiliations, while Ning has already disabled the sharing of any content across participating sites.

Good-Bye Facebook Networks

Facebook members now use school, city of company network affiliations to control access to their personal content.

Since network affiliation is less relevant than it had been at the network’s conception, and since  the display of network affiliation can jeopardize members’ privacy and security, Facebook is replacing affiliation-based permissions with a friendship-based alternative.

This solution better protects Facebook members. :-)

However, it also takes away an important targeting mechanism from honest business users wishing to find people in the regions where they operate. :-(

Thanks Ning for Duplicate Messages

If you and I are friends at several Ning sites, I probably send you duplicate messages. Since I can no longer share content across sites, I send the same information from several sites, and you receive that information multiple times. I try to minimize duplication but haven’t yet eliminated it.

Ning has made it less convenient for spammers. :-)

However, if a spammer is motivated enough, you’ll now receive their spam several times instead of once. :-(

Good-News Bad-News

The good news is that social networking sites will continue their efforts to safeguard the privacy and security of members and to create an enjoyable networking experience… great when we have on our networking hats.

The bad news is that more safeguards can mean more limited access to members, and when we have on our marketing hats… not so great!

What are your thoughts on this hot topic?

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Larry Brauner
As a business community, are we obsessed with return on investment? Is our preoccupation with measuring social media ROI counterproductive?

In this article I look at social media from what might be a novel perspective. I hope to convince you that social media use need not impact the bottom line over the short term, and that our belief that it ought to is impeding our progress.

I expect to provide a few other takeaways as well.

Are Marketing and PR Merging?

I was speaking with Jeffrey Cole, the marketing PR expert behind JJC Communications LLC, an agency using both social media and traditional public relations to achieve clients’ goals. Jeff authors the blog PR 101.

I asked Jeff whether he agreed with me that marketing and public relations were converging. He said he agreed, and that he believed advertising was converging with them as well.

Can You Put a Value on Reputation?

I saw a video and article posted by Chris Boyer, creator of the Hospital Online Marketing Education site on Ning and online marketing consultant at Healthgrades. Chris was discussing social media and the importance of his four R’s:

  1. Reach
  2. Relationship
  3. Reputation
  4. Return on investment

Regarding return on investment, Chris pointed out that measuring the ROI of social media was like trying to measure the ROI of a friendship.

I agreed with Chris’ assessment of social media, but let me ask you this question: What about measuring the ROI of your reputation? Could you possibly place a value on your reputation? I say no. Your reputation is invaluable.

Public Relations

Defining PR, the Public Relations Society of America states that PR “helps an organization and its publics adapt mutually to each other.”

The PRSA definition of PR implies relationship, Chris Boyer’s 2nd R of social media. Even the term itself, public relations, suggests relationship. The key word is relations. According to the Council of Public Relations Firms, public relations also:

  • “Builds and protects reputations.” Reputation is Chris’ 3rd R.
  • “Extends reach, frequency and the message of an advertising campaign.” Reach is Chris’ 1st R.

Marketing tends to revolve around cost per acquisition and ROI.  However, public relations relies on softer metrics, and since reputation is invaluable, PR almost never requires ROI justification.

Public relations and social media are a perfect pairing according to Chris’ four R’s.

Marketing

According to the American Marketing Association, “Marketing is the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large.”

The key word in this definition is offerings. Nothing is mentioned about reputation, although communicating and exchanging seem to correspond to reach and relationship.

Given marketing’s basic orientation toward advertising offerings, an activity in conflict with social media, and that it tends to revolve around cost per acquisition and return on investment, marketing and social media might be incompatible.

There are marketing-related activities that are obvious exceptions.

Customer Relationship Management

Although customer relationship management and customer service are marketing functions, they differ from marketing conceptually.

CRM and customer service focus on relationships more than offerings and are tracked using soft metrics such as time to answer call, call length, first call resolution, sales, saves, etc.

Many attempts to interact with customers on Twitter and to broadcast limited-time offers to them have been successful.

Selling

Selling, according to Wikipedia, is “persuading someone to buy one’s product or service,” i.e., to buy one’s offerings, and relationship is certainly essential for selling success. However, the key word here is persuading.

Social networking sites such as LinkedIn can support the sales process and replace much less convenient offline meetings.

Social media prospecting, if done well, can open doors which have been closed until now. Perhaps though, the persuading part of selling will go more smoothly if taken offline.

One-to-one selling using business networking sites to make connections is working for many people.

Image Advertising

As I said above, marketing almost always requires ROI justification.

There are some marketing efforts that don’t directly increase sales. Big companies can advertise their brands like Coke and Pepsi in order to maintain parity and to create economic barriers to entry into their markets.

These marketing campaigns are brand and reputation centric, and as such the public relations function could presumably conduct the very same campaigns just as effectively.

Social Media Marketing

If social media is largely a public relations tool, then what is social media marketing or social marketing?

Social marketing is web PR as practiced by marketing people who hope (pray?) that their social media outreach will eventually spill over into sales and justify their efforts.

We as marketers find it difficult to admit to ourselves and to others that we’re engaged in PR, but we are.

Do our companies really need more PR?

Marketers have long understood the importance of listening to customers. Today social media facilitates useful dialogue with and understanding of both customers and prospects.

The Long Tail of Social Media

The Long Tail of Social MediaSocial media is an investment with a very long tail. The content we create and the relationships we build can continue to bring a return far into the future. The revenue in the ROI equation is the present value of future dividends arising from our social media investment.

Social media used wisely ought to pay off. We can’t yet say exactly how-so nor how-much-so, but we’ll never find out unless we remove the impediment to progress, our obsession with social media ROI.

I found 35 social media KPIs to help measure engagement on the web and think that you’ll like it. I’m regularly researching and bookmarking new articles for you on my new Bookmarks page.

Keep the faith.. and leave me your comment. ;-)

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Larry BraunerI am about to discuss targeting and connecting as they apply to Facebook, Twitter, LinkedIn and Ning networks, the most popular social networking sites for business networking.

I could have broken the material into four separate blog posts, but decided instead to deliver it to you as four articles wrapped up into one long one.

For simplicity, I am assuming that your target market uses each of the sites. Since that may not be true in your case, feel free to adapt these business networking techniques to all other social networking sites as needed.

Facebook

Targeting and connecting on Facebook are pretty straightforward with one caveat. You are limited to 5,000 connections on Facebook, so you can’t afford to cast too wide a net. Be fussy about whom you connect with and remove from your friends anybody who spams you.

To identify people in your target market, search for groups and Facebook networked blogs that would likely interest them. Join the groups and follow the blogs yourself. Then browse the members of those groups and followers of those blogs to find potential connections.

I believe that blog followers as a whole are more active on Facebook than mere group members. However, consider selecting only members with some minimum number of friends such as 100 to weed out people who don’t really engage with the site.

If you’re not sure which groups and blogs to select, try connecting with others in your niche. You’ll be able to see which groups they lead or belong to and which blogs they publish or follow. You can also examine their Facebook walls to find additional potential connections.

Connecting isn’t difficult. When you invite another member, include a short note such as, “You and I are both members of the Social Networking Haters group.”

Please, promise me that you won’t write anything nerdy like, “I’m looking to connect with like minded people.” Don’t use a line like that with anybody anywhere ever. I mean it.

Twitter

The Twitter learning curve is steep. If you’re not well versed with Twitter, try the advice and resources in my Twitter articles. I’m going to assume that you pretty much know what you’re doing.

Since Twitter is bloated with spammers’ phony profiles, targeting on Twitter is difficult and getting more difficult all the time. It’s going to be a messy job, so be prepared. Don’t say that I didn’t warn you.

Do not connect with anybody who has:

  • no profile information or inappropriate profile information
  • no picture, avatar or business logo
  • a lopsided relationship between following and followers
  • almost no tweets or spammy looking tweets

Do follow back anybody else who follows you. Unfollow anybody who spams you.

To identify Twitter members in your target market, start your search by using Find People to look for other people in your niche. Avoid the biggies, since they are magnets for spam, and a large percentage of their followers are spammers.

Look for the ones who have a few hundred to a few thousand followers.

Follow them and follow their followers — unless of course a particular follower looks suspicious based on the criteria I just listed above. A portion of their followers will hopefully belong to your target market.

Unfollow the people who don’t follow back after a few days and repeat the process.

Consider using a tool to manage your account.

LinkedIn

On LinkedIn, targeting is fairly straightforward, but connecting can be a challenge.

If you’re a job hunter or a headhunter in the recruiting industry, you should probably connect with as many people as you can. Since the limit is reportedly 30,000, you can afford to cast a very wide net.

In any case you should accept all invitations. Remove any connection who who spams you:

  1. Click on “Connections” which is on the left side bar.
  2. Click on “Remove Connections” which is currently near the upper right corner
  3. Then follow the instructions.

The main difficulty with LinkedIn is that if you invite someone who then indicates that they don’t know you, you get a strike against you. If this happens often, LinkedIn restricts your inviting privileges.

People who are open to invitations and implicitly agree not to indicate that they don’t know you are call LinkedIn Open Networkers, abbreviated LION.

There are at least two groups for LinkedIn Open Networkers:

You can join and browse these groups to find people to link to. They of course have an option to accept you or to archive you, i.e. ignore you. Usually they accept.

If you are not a job hunter or headhunter, you’re probably better off targeting than trying to connect to thousands of people. That’s your judgment call.

You can do both, just as I do. But I admit that I started as a job hunter years ago and built a large base at that time. If I were starting today, I think I would stick to targeting.

To make the best connections, join the groups that people in your target market would join, and participate in the groups’ discussions. You’ll naturally make connections and get some traffic to your blog or website along the way.

Ning Network

Targeting on Ning is a little tricky. Cast a wide net on Ning, since I’m not aware of any upper limit on the number of Ning friends.

Here are the challenges that you face when adding Ning friends:

  • You can only have 100 outstanding friend requests. You’ll have to dis-invite people who don’t respond. Do this from the “Friends” tab of your Ning dashboard at Ning.com.
  • Most of the people you invite won’t respond. Either they don’t know how or they’ve already abandoned the site.

You improve your results by posting a friendly, non-spammy and non-nerdy comment to their profile at the time you invite them.

You also improve your results by inviting people who have recently joined the site, the ones at the beginning of the member list, or people who are obviously engaging with the site.

Find people in your target market by joining Ning networks and groups that are likely to attract these people. Invite a hundred people, and wait a day. Some will accept, so you can invite more.

When you get stuck, trim your invite list starting from the end. While this can be a slow process, it has worked for me and for others.

Be careful not to spam your friends. Don’t invite them directly to join new Ning sites.

The best way to communicate with your Ning friends is to write informative blog posts on a Ning site about something that would interest people in your target audience. Then use the share feature on Ning to let them know about your post.

Read Introduction to Using Ning Sites and other Ning articles.

Now It’s Your Turn

I don’t have a monopoly on online business networking techniques. Why not share some of your own targeting and connecting ideas?

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Larry BraunerMy list of social and business networking sites is updated when online social networking changes occur. If I omitted sites you feel should be included, please leave a comment.

This article about top social and business networking sites is sponsored by the Small Business Network, a new social website for open business networking and lifetime business learning.

Social Networking Sites Becoming the Internet

The rapid growth of Facebook and Twitter the past several years has fueled much excitement and speculation among the public and within the business world.

Alexa ranks the world’s most popular websites. Eight social networking and business networking sites, Facebook, Twitter, MySpace, LinkedIn, Orkut, hi5, Ning and Xing are ranked very highly overall among the world’s websites.

Facebook, Twitter, LinkedIn, and Ning networks are the most popular social networks with wide business appeal. From a business point of view, MySpace has become a niche site for the music industry.

Each social networking site is different. Choose a social network according to your individual or business networking objectives, as well as your personal style. Don’t base your choice solely upon site popularity, for each social networking site has a style and features that differentiate it from other social networking sites and contribute to its success.

Facebook

Read the Great Wall of Facebook: The Social Network’s Plan to Dominate the Internet — and Keep Google Out, and you’ll  begin to appreciate ambitious scope of Facebook’s controversial plans, plans that have already started unfolding before our eyes.

The Facebook article has several important implications:

  • If Facebook succeeds, even partially, our influence and the content we post on Facebook will affect Facebook search results. In other words, we can to some extent impact the outcome of Facebook searches.
  • Facebook will evolve to compete both with Google and with other social networking sites. Facebook will implement powerful new features that enhance our networking experience.
  • To profit from an evolving Facebook, we must master Facebook now and start building our influence on the site.

I like the realness of Facebook. Most members use their actual names, provide factual information about themselves, and share interesting pictures, videos, and other content.

I also like the ease with which I can connect with my Facebook friends with a private message or a comment on their wall.

We’ve been discussing spam a lot lately. There’s a 5,000 friend limit on Facebook, so friend slots are precious. If a “friend” spams me, I remove him or her, unless of course it’s somebody I know from outside Facebook, in which case he or she gets an earful about spamming.

Twitter

Some people believe that Twitter is merely a fad. Not I. However, I’m not as confident in the future of Twitter as I am in the future of Facebook or LinkedIn.

For now, Twitter is growing, and it’s very useful if it’s used properly. I have created more traffic using Twitter than with all my other social networking sites and social media sites combined.

The ability to connect with and reach large groups of people makes Twitter attractive from a marketing perspective. I use a simple yet powerful tool that helps me connect with people and manage my profiles and those of my clients.

If you can reach your target market on Twitter and keep their interest, you will benefit enormously.

LinkedIn

LinkedIn is a great business social networking site that is under new management.

LinkedIn’s potential lies in it’s many diverse and successful groups and their ongoing discussions. What better way to network than to participate in the discussions of groups that attract the types of people you want to meet?

You can also build up a very large network on LinkedIn which will enable you to communicate directly with the people you want without having to get past the usual gatekeepers. Members will also be able to search for and find you.

Ning Networks

I’ve written much recently about Ning networks. Many Ning social networking sites appeal to narrow niches, but others have broader appeal. Small Business Network is a new Ning network with a wide appeal.

I appreciate most a Ning network feature that is very controversial, the ability to share content with all Ning friends on a particular Ning network. I can write a blog post and share it easily with hundreds of friends.

Popularity of Social Networking Sites Isn’t Everything

While these are the most popular social networking sites, popularity isn’t everything. Less popular sites may offer you precisely the audience or the features you want. See also my list of social networking sites article from 2008 and my recent review of an excellent business networking book, The Skinny on Networking by Jim Randel.

Please subscribe and join me on Facebook.

Most Popular Social and Business Networking Sites was most recently updated 28-Sep-2010 by Larry Brauner.

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