Larry Brauner

The Case for Social Media Marketing

It is becoming increasingly more difficult and more expensive to reach potential customers using mass media. That’s one reason why so many marketers are turning to Web 2.0 social media marketing.

Not only do marketers want to reduce their advertising expense, they also want to connect more directly with people and learn how to better serve their target market.

Social media marketing is especially attractive to small business owners operating on modest budgets, since most social networking sites and other social media sites are generally free to use.

Steep Learning Curve

They read a story such as Beyond Blogs in the June 2nd issue of Business Week, and they rush off to embrace Web 2.0 social media unprepared for the steep learning curve that lies ahead.

The social media landscape is uncharted and sprawling. Social media sites are vying for your attention, and searching the Internet for advice turns up sharply conflicting recommendations.

Need for Mentor

Clearly you need a mentor, somebody smart and knowledgeable with especially strong communication skills. You should find somebody with whom you feel comfortable, because you’ll definitely be getting to know each other. Picking a mentor is difficult.

Effective Communication #1 Challenge

Once you find your mentor mastering essential social media marketing skills will be difficult. To get fully up to speed might take a year or even longer.

That is the bad news.

In my opinion, the hardest part of social media marketing training is learning effective communication, i.e., to write, speak, listen and persuade well and in a professional manner.

There are certainly plenty of technical challenges to overcome, but by far communication is the chief obstacle new social media marketers face. If you happen to have the right mix of communication skills, you’re way ahead of most newcomers.

Your mentor can teach you personal and business branding, online social networking, blogging, video marketingsocial bookmarking, SEO and other important skills. He or she can also critique your communication style, but it will be you who will connect directly with your target market and build vital business relationships.

Get Started Now and Learn as You Go

Now the good news.

You don’t have to master every skill, dot every “i” and cross every “t” before getting started.

Find a good mentor to guide you, jump in and get your feet wet. Learn by doing.

As Mike Litman always says: “You don’t have to get it right, you just have to get it going.”

Your results will serve as feedback to help you to make the necessary corrections along the way… and that is good news.

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Larry BraunerEven people who don’t go online and don’t understand social networking have heard of MySpace or Facebook, names that might conjure up fears of predators or identity theft.

However, that’s not my point.

My point is that MySpace and Facebook are so much talked about that they have pretty much become household names, and serious business networkers have or ought to have a presence at MySpace, Facebook and Linked In — and at other major social networking sites.

Many of the important online networking sites are listed for your convenience:

There are also industry specific sites. For example if your business is real estate related, consider joining ActiveRain Real Estate Network and Wanna Network, if you don’t already belong.

To find business networking sites specific to any industry, try plugging the industry name and the words “networking sites” into your favorite search engine.

But wait, the story doesn’t end here.

Smaller and newer business networking sites also deserve to be included in your online portfolio. After all, less can be more.

When Diane Hochman Zigs, I Zag

My Private ClassroomDiane Hochman, the founder and director of My Private Classroom for Marketers, often instructs, “Don’t Follow the Flock”. When others are zigging, you zag.

Diane is a Web 2.0 social media rock star. Many people follow her every move. They go where she goes. They do what she does. They zig when she zigs, and they zag when she zags.

People like Diane Hochman and Mike Dillard have their own flocks. Since I don’t want to follow the flock, nor live in somebody’s shadow, when Diane and Mike zig, I zag.

When they’re hanging at Facebook and Twitter, I’m chillin’ at one of the newer smaller sites such as Sta.rtUp.biz, a site that caters to small business entrepreneurs, or Natural Networkers, a social networking site for proponents of attraction marketing.

I might also be list building at Direct Matches or schmoozing at Yuwie, since they are not.

I think you get the general idea. It fits in with my online social networking strategy and my personal branding strategy. It’s common sense. I have plenty of room to maneuver.

You too might be best off charting a different course than your competition or industry leaders.

Choosing Business Networking Sites

There are many possible criteria for choosing business sites. However, at the end of the day it’s largely a matter of trial and error.

Nevertheless, let me share a few of my considerations with you. Perhaps I’ll share more in a future blog post.

Some social networking sites are funded by membership fees, some by advertising, and some by a combination of the two. I mainly prefer advertising supported sites. I’m not reaching out to a very elite crowd.

I do admit, I’m a paid Executive Member at Direct Matches since 2005. I highly value the package of services they provide for a modest monthly fee, and I appreciate Bill Weber’s personal touch. You may prefer to join Direct Matches for free.

It is the only social site I pay to use at the present time. The other sites I use are either ad supported or offer free memberships that I find suitable.

Some networking sites make it easier to connect than others. I like to reach out to a large audience and prefer sites that make it easy for me to do that.

I like to be able to browse and add friends or contacts by demographic characteristics or by geographic location. When sites offer that option, it’s great. When they don’t, I look to a site’s groups or clubs to find people in my target market.

Short Lived Networking Feature

Some new social networking sites let me send mail to all my contacts or to all members of groups to which I belong. I love this capability and use it effectively without abusing or spamming.

I like to let lots of people know about my new blog posts. If I didn’t have a blog, I’d send links to useful information and thereby build my relationship with fellow members.

Unfortunately, as a networking site grows, spammers inevitably move in and ruin it for everybody. It’s impossible to keep a step ahead of them, so all sites eventually limit or eliminate this wonderful feature.

Don’t Let Spammers Ruin Your Day

I don’t like spammers and wish they’d stick with safelists or classified ads, but I don’t let them ruin my day, nor do I let them dissuade me from using any particular social networking site.

If I can cope with tailgaters and drivers who cut me off on the highway, I can surely cope with spammers.

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Larry Brauner

My tongue in cheek April Fools post Alphabet Wars was right on. Owners of social networking sites are increasingly facing tough naming choices that strain the 26-letter alphabet.

One of the newest players on the online social networking scene is Wowzza. The name tells us little more than that perhaps somebody’s keyboard tends to stick on the letter z. Why another social networking site? What’s different about this site?

Wowzza is an exclusive members-only site, not a free social networking site like MySpace, Facebook or Yuwie. All members are premium members.

Founder Jim Vigilante’s aim is to attract serious marketers and entrepreneurs. Jim is also playing up the referral income potential of Wowzza’s 3×9 forced matrix payout.

In an upcoming post I’ll explain why I am not networking at Wowzza.

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Larry Brauner

List building today isn’t the exclusive domain of autoresponders.

Sure, a reliable autoresponder is still a vital tool if you’re marketing on the Internet. However, online social networking and friend lists ought to weigh more heavily in your permission based marketing strategy.

I started realizing this in 2006 when I first joined MySpace. I noticed how much richer and more effective the two-way communication of social networking sites was than the ongoing monologue associated with e-mail marketing.

I always encourage my e-mail contacts to write me back, but few actually do. And I never learn enough about them, unless of course they choose to join me on MySpace, Facebook, Yuwie or one of the other online networking venues I frequent.

There is another big reason to incorporate online social networking in your online marketing repertoire.

Consider the ease with which you can add thousands of friends on MySpace compared to the cost and difficulty of building your autoresponder list. Whether you use one of the “friend adders” and risk suspension of your profile by the networking site owner, or whether you add friends manually, it’s still much more straightforward to build a permission based marketing list through social networking than it is using more conventional opt-in list building techniques.

I myself do both. I add new subscribers to my autoresponders on a regular basis and simultaneously add new contacts to my friend lists on LinkedIn, MySpace and Yuwie. I have a good reason for doing so.

Not withstanding my previous remarks, it’s easier for me to broadcast a message on demand to my opt-in list than it is to my social networking friends.

Most people check their e-mail at least once a day. If they want to hear from me, they will.

If I post a bulletin on MySpace they can easily miss it. I have to post it several times each day to keep it “on top”. And if they don’t log in, or even worse, if they’ve abandoned their profile, they won’t see the message at all.

So why should you put all your eggs in one basket? Diversify. E-mail people and contact them through multiple sites and through multiple channels on each site to maximize your message delivery and response rate.

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